Privacy policy

Privacy Policy

Last updated: October 14, 2026

GiftedByRose (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit giftedbyrose.com, make a purchase, contact us, or otherwise interact with our website.

1. Who We Are

GiftedByRose operates the website giftedbyrose.com and provides products and services to customers through our online store.

For questions about this Privacy Policy or how your personal information is handled, contact us at:

Email: giftedbyrose0@gmail.com

Website: giftedbyrose.com

2. Personal Information We Collect

The personal information we collect depends on how you interact with our website and may include:

Contact information: Your name, email address, phone number, billing address, and shipping address.
Order information: Products purchased, order history, payment status, delivery details, and returns or refund information.
Payment information: Payment details necessary to process transactions. Payments are handled by third-party payment providers. We do not intentionally store complete payment card details on our own systems.
Account information: Login details and preferences if you create a customer account.
Communications: Information you provide when contacting us with questions, feedback, or customer service requests.
Device and usage information: IP address, browser type, device information, pages visited, and interactions with our website.
Marketing preferences: Your preferences regarding promotional emails and other marketing communications.

3. How We Collect Your Information

We may collect personal information:

Directly from you when you place an order, complete a form, create an account, or contact us.
Automatically when you browse our website through cookies and similar technologies.
From service providers that support our online store, payment processing, shipping, analytics, and customer service.
From other third parties where permitted by applicable law.

4. How We Use Your Information

We use your personal information for legitimate business purposes, including:

Processing and fulfilling orders.
Accepting payments and arranging deliveries.
Sending order confirmations and shipping updates.
Responding to customer enquiries.
Managing returns, refunds, exchanges, and complaints.
Maintaining and improving our website and shopping experience.
Detecting and preventing fraud, security incidents, and unauthorized transactions.
Sending promotional communications where permitted by law and in accordance with your preferences.
Complying with legal obligations and protecting our legal rights.

We process personal information only where we have an appropriate legal basis, such as fulfilling a contract, complying with a legal obligation, obtaining consent, or pursuing legitimate interests where permitted by law.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to operate the online store, remember your preferences, understand website traffic, improve performance, and support marketing activities.

Some cookies are necessary for the website and checkout to function. Other cookies, including certain analytics and advertising cookies, may require your consent depending on applicable law.

You can manage cookie preferences through the cookie settings available on our website, where provided, or through your browser settings. Disabling certain cookies may affect website functionality.

6. Sharing Your Personal Information

We may share personal information with trusted third parties when necessary to operate our business, including:

Shopify: Our e-commerce platform and online store provider.
Payment providers: To securely process payments, refunds, and transactions.
Shipping and fulfilment providers: To prepare and deliver your orders.
Analytics providers: To understand how visitors use our website.
Marketing providers: To support promotional activities where permitted.
IT, security, and customer support providers: To maintain our services and assist customers.
Legal authorities: When disclosure is required by law or necessary to protect our rights.

We do not sell your personal information for money. Where applicable privacy laws define certain advertising-related disclosures as “selling” or “sharing,” we will comply with the relevant legal requirements and available opt-out rights.

7. International Data Transfers

Some of our service providers may process or store personal information outside your country of residence.

Where personal information is transferred internationally, we will take appropriate measures required by applicable data protection laws to help ensure that your information receives adequate protection.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer service, accounting, tax obligations, dispute resolution, and legal compliance.

Retention periods depend on the type of information and applicable legal requirements. When information is no longer required, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable law.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your personal information.
Request a copy of certain information in a portable format.
Object to or request restrictions on certain processing activities.
Withdraw consent where processing is based on consent.
Opt out of marketing communications.
Lodge a complaint with your local data protection authority.

If you wish to exercise any applicable privacy rights, contact us at giftedbyrose0@gmail.com. We may need to verify your identity before processing your request.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the message. You may still receive essential transactional emails relating to your orders.

10. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children where such collection is prohibited by applicable law.

If you believe that a child has provided us with personal information inappropriately, please contact us so that we can review the matter and take appropriate action.

11. Third-Party Websites

Our website may contain links to third-party websites, applications, or services. These third parties operate under their own privacy policies and practices.

We are not responsible for the privacy practices of external websites. We encourage you to review their privacy policies before providing personal information.

12. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, service providers, or legal requirements.

Any updated version will be published on this page with a revised “Last updated” date. We encourage you to review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy, our data practices, or your privacy rights, please contact us:

GiftedByRose